Privacy Policies

Effective: August, 2025
Casa Sol Zipolite – www.casasolzipolite.com

1. Overview & Scope

This Privacy Policy describes how Casa Sol Zipolite (“we,” “our,” or “us”) collects, uses, and protects personal information when you interact with our website, make a reservation, or communicate with us. By using www.casasolzipolite.com, you agree to the terms described in this policy.

2. Information We Collect

Personal Information

When you book a stay, contact us, or subscribe to our communications, we may collect:

Full name
Email address
Phone number
Payment details
Nationality
Travel details (such as check-in/check-out dates and preferences)
Any other information you voluntarily provide

Non-Personal Information

When you interact with our website, we may automatically collect:

Browser type and version
Device information
IP address
Pages visited and time spent
Referring websites/links
Cookies and analytics data

3. How We Use Your Information

We use your information for the following purposes:

To process and manage reservations
To communicate with you about your booking or inquiries
To personalize your experience at Casa Sol Zipolite
To improve our website, services, and guest experience
To comply with applicable laws and regulations

We will never sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your information only with trusted third parties that help us provide our services:

Payment processors: Stripe, PayPal
Reservation and property management systems: Cloudbeds
Service providers for website hosting, analytics, or email communication
Legal authorities, if required by law or to protect our rights

All third parties are required to handle your information securely and only for the purposes outlined above.

5. Data Security

We take reasonable measures to protect the confidentiality and integrity of your information. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal data
Request deletion of your information
Withdraw consent for certain processing
File a complaint with a data protection authority

To exercise your rights, please contact us at: hola@casasolzipolite.com

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and improve our services. You may disable cookies through your browser settings; however, some features of the website may not function properly without them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Casa Sol Zipolite
Email: hola@casasolzipolite.com
Website: www.casasolzipolite.com